1. Acceptance of these Terms

By accessing or using The Trucking Code website, you agree to these Terms of Service. If you do not agree with these Terms, please do not use the website or purchase a consultation.

2. Educational purpose

The Trucking Code provides general educational information, resources, commentary, and practical guidance related to trucking, transportation, CVOR matters, tickets, dispatch, business operations, and related topics.

Information provided through the website or during a consultation does not constitute legal, tax, financial, immigration, insurance, accounting, safety-compliance, or other regulated professional advice.

You are responsible for obtaining advice from an appropriately qualified professional where professional or regulated advice is required.

3. Consultation bookings

Consultation appointments are offered at the available dates and times displayed on the website. You must select an available time slot and complete the required payment before your consultation is confirmed.

Selecting a time slot alone does not guarantee or confirm an appointment. A consultation is confirmed only after successful payment and booking confirmation.

Consultation appointments are for the specific booking and time arranged between you and The Trucking Code.

4. Consultation fees and non-refundable payments

Consultation fees are charged as a one-time payment for the consultation selected during booking.

Consultation fees are non-refundable after payment, except where a refund or cancellation right is required by applicable law.

Choosing not to attend a confirmed consultation does not entitle you to a refund.

5. Rescheduling

Customers do not have an automatic right to reschedule a confirmed consultation.

If you cannot attend your confirmed appointment, you may contact us by email to request a different time. Any rescheduling request is subject to approval and availability and is not guaranteed.

If a rescheduling request is approved, a mutually suitable replacement time will be arranged.

6. Consultant unavailability

If the consultant is unable to attend the confirmed appointment, The Trucking Code will contact you and make reasonable efforts to arrange another mutually suitable consultation time.

7. No-shows

If you do not attend your confirmed consultation and no alternative arrangement has been approved, the consultation fee remains non-refundable, except where otherwise required by applicable law.

8. Payment or booking problems

Payments may be processed through Stripe or another payment provider identified during checkout.

If your payment is successfully charged but your consultation is not confirmed because of a technical or booking error, please contact us at truckingcode@outlook.com. We will review the payment and booking information and assist with arranging the consultation or otherwise resolving the issue in accordance with applicable law.

9. Accuracy and changing information

Trucking laws, regulations, government policies, fees, enforcement practices, and other requirements may change over time.

We make reasonable efforts to provide useful and accurate information, but we do not guarantee that all website content is complete, current, or suitable for every situation.

Important regulatory, legal, safety, or compliance information should be independently verified with the appropriate government authority or qualified professional before you rely on it.

10. Acceptable use

You agree not to use this website for unlawful, fraudulent, abusive, disruptive, or harmful purposes.

You must not attempt to interfere with the website, gain unauthorized access to systems or accounts, introduce malicious software, misuse website forms, or use website content in a way that violates applicable law.

11. Intellectual property

Unless otherwise stated, website content created by The Trucking Code, including original text, graphics, branding, educational materials, videos, downloads, and other content, is owned by or licensed to The Trucking Code and is protected by applicable intellectual property laws.

You may use website content for personal and lawful informational purposes. You may not reproduce, republish, sell, distribute, or commercially exploit protected content without permission where permission is required by law.

12. Third-party services and links

The website may use or link to third-party services such as Stripe, WhatsApp, social media platforms, analytics providers, hosting providers, or other external websites and services.

Those services operate under their own terms, privacy policies, and practices. The Trucking Code does not control third-party platforms and is not responsible for their availability, content, security, or independent practices.

13. Limitation of responsibility

To the extent permitted by applicable law, The Trucking Code is not responsible for losses resulting solely from reliance on general educational information provided through the website or consultations.

Nothing in these Terms excludes or limits any right, remedy, guarantee, or protection that cannot legally be excluded or limited under applicable consumer protection law.

14. Changes to these Terms

We may update these Terms when our services, website features, or legal requirements change. The updated version will be published on this page.

Your continued use of the website after an updated version is published will be subject to the version then in effect, to the extent permitted by applicable law.

15. Contact

Questions about these Terms, consultations, payments, or booking issues can be sent to truckingcode@outlook.com.